Release Notes

Managed package releases for Real Messaging Engine. Always install into a sandbox first.

2.4 — August 2026

Added

• strategy = PREDICTED channel selection backed by the Enterprise Intelligence Engine
• Outbound webhooks (Outbound_Webhook__c) with HMAC signing
• RME_Privacy.erase() for targeted body and tracking erasure
• Provider health Platform Event (RME_Provider_Health__e)

Changed

• Circuit breaker thresholds are now configurable per provider
• Template preview reports missing merge fields explicitly

Fixed

• Duplicate Delivery_Status__c rows when a provider replayed events outside the dedupe window
• Locale resolution ignored Person Account locale in some orgs

2.3 — May 2026

Added

• RCS Business Messaging channel with capability detection and SMS fallback
• Quiet hours and policy windows with DEFER behavior
• Idempotency-Key support on POST /messages

Changed

• Bulk send chunk size default raised from 100 to 200
• Suppression enforcement moved ahead of AI content generation

Fixed

• WhatsApp session window miscalculated across daylight-saving transitions

2.2 — February 2026

Added

• Azure Communication Services adapter (email and SMS) with Entra ID auth
• Communication History Lightning Web Component
• Agentforce action registration with template guardrails

Deprecated

• RME_Message.send(String, String, String) — use the builder API. Removal is not planned; the signature remains for managed-package compatibility.

2.1 — November 2025

Added

• Voice channel with answering-machine detection and voicemail drop
• Per-channel, per-category consent model
• Packaged reports and the Deliverability dashboard

2.0 — August 2025

• Multi-channel architecture, pluggable provider adapters, normalized event model, Platform Events, and the v1 REST API.

Upgrade guidance

1. Read the release notes for every version between your current and target release.
2. Install into a sandbox and run RME_Diagnostics.run().
3. Validate one send per active channel and confirm webhook ingestion.
4. Schedule the production upgrade outside peak sending windows.

Return to the Real Messaging Engine overview.

Last updated 1 month ago